Privacy Policy and Terms of Service

Whatson Planner. Knows when.

Privacy Policy

(last updated on Dec 18, 2015)

This Privacy Policy is meant to help you understand what data we collect, why we collect it and what we do with it. Whatson Planner B.V. (or “We” or “Whatson”) value our privacy ourselves and thoughtfully reflected each Whatson Planner feature according to our privacy standards.

This privacy policy explains:

  • Information we collect: what information do we collect?
  • Use of information: how do we use the information we collect?
  • Information storage and security: how do we store and protect the information we collect?
  • Privacy settings: how can you control your own privacy settings?

Our Privacy Policy applies to all services of Whatson Planner, but excludes services offered by other companies or individuals. Your use of the Whatson Planner Site and Whatson Planner App and any personal information you provide on the Whatson Planner Site or Whatson Planner App remains subject to the terms of this Privacy Policy.

Information we collect

We collect information in the following ways:

  • Information you give to us when you first register as a Whatson Planner user, like your first name, last name, email address, profile picture and phone number.
  • Information we get from your use of our services, like calendar information (after permission), device information (after permission), location information (after permission), phonebook contacts (after permission), statistics of usage.
  • Information we get from you when you contact us (e.g. via our contact forms on our website), like your name and email address.

Use of information

When you submit personal information, we use this information to operate, maintain, and provide to you the features and functionality of our services. We collect information to continuously improve and personalize our services. The information collected is necessary to make the app work both functionally and technically:

  • Personal information (like first name, last name, email address, phone number, profile picture) is essential to authenticate you as the user and for others to identify you as a user of Whatson Planner.
  • Calendar information is used to display your existing appointments in Whatson Planner and to derive your availability.
  • Phonebook contacts are used to identify other Whatson Planner-users and to be able to communicate with other users (send invitations, chat).
  • Contacts are used to invite for meetings and are never contacted without your permission.
  • (Event) location information is used to optimize the ‘find the time’ function and to support services you requested.
  • We may use both your personal information and certain non-personally-identifiable information (such as anonymous user usage data) to create new features, promotions, functionalities and services by storing, tracking, and analyzing user preferences and trends.
  • We may use your email address or phone number to inform you about our services, such as letting you know about upcoming changes or improvements.

Third parties

  • We do not share personal information with companies, organizations and individuals outside of Whatson Planner, except to provide the services you have explicitly requested.
  • Whatson Planner is currently ad-free and we hope to keep it that way. To support our operations we might introduce advertisement into our app and on our website. The introduction of advertisement services could result in the sharing of anonymous information with 3rd parties.
  • For legal reasons, we will share personal information to meet any applicable law, to respond to court orders and legal processes and to detect, prevent or address fraud, security or technical issues.

Log information and Cookies
We may use log file information to: (a) remember information so that you will not have to re-enter it during your next visit; (b) provide custom, personalized content and information; (c) monitor individual and aggregate metrics such as total number of users, screens viewed, etc.; and (d) track your entries, submissions, views and such.

Information storage and security

Whatson Planner continuously works hard to protect Whatson Planner and the information we collect of our users. In particular:

  • We encrypt all of our services that process personal information, using SSL and TLS.
  • Personal information (like first name, last name, email address, phone number, avatar) is stored on servers in a secured way.
  • Information regarding your availability and planning preferences (to learn from your planning behaviors and provide better options to meet) is stored on servers in a secured way. Calendar information (like appointments) is not stored on servers.

Privacy settings

Our objective is to be clear about what information we collect and how you can influence your own privacy settings to make meaningful choices how you are going to use Whatson Planner. You have control over your privacy settings via the following options, accessible via our app’s menu:

  1. Personal. Your name (as it is saved in other user’s mobile phone address book or contact list) and profile picture may be displayed to other users. In this section, you can change your personal information like your first name, last name, email address and profile picture.
  2. Privacy. We will never share meeting information (with whom you are planning to meet where and when) from calendars (except from the meetings you create or reply to in Whatson Planner) with other users. We have created two options, customizable per contact:
    1. Option 1 (default setting). Your calendar information will not be shared with any of Whatson Planners users. Your availability is limitedly shared with other Whatson Planners users: contacts will not be able to see your availability sign (green or red). Your availability is taken into account when using Whatson Planner’s ‘find the time’ function in an anonymous manner. For clarity, other Whatson Planner users are presented with three options, signifying the most likely options to meet. The ‘find the time’-function is limited per timeframe. Your profile picture may be visible to other users of the Service who have your mobile phone number. By using our Service, you acknowledge that your profile picture may be globally viewed by other Whatson Planner users and your linked calendars are taken into account when presenting the three most likely options to meet. There is an option to enable or disable calendars in settings > calendars.
    2. Option 2. Your calendar information will not be shared with any of Whatson Planners users. Your availability is shared with other users: contacts will be able to see your availability sign (green or red) and your availability is taken into account when using Whatson Planner’s ‘find the time’ function. You may want to use this option for your closest contacts, the ones in your inner circle.

  3. Calendars. Determine the way you would like to a) synchronize your calendars with Whatson Planner and vice versa: b) synchronize Whatson Planner with your calendars:
    1. Select the calendars you would like to synchronize with Whatson Planner. Meetings planned in those calendars will a) be taken into account to identify the best options to meet and b) appear in your timeline as meetings. We suggest to not include the ‘birthday’ calendar and the ‘national holidays’ calendar, because you might look ‘fully booked’.
    2. Select the calendars where you would like Whatson Planner to synchronize with. Meetings planned and accepted in Whatson Planner will be automatically updated in the selected agendas.
  4. Don’t disturb. Sometimes, you just don’t want to be disturbed. Use the ‘don’t disturb’ feature to choose the day parts you don’t want to be disturbed. You will be less likely to receive any meeting suggestions and meeting invitations as a result of Whatson Planner’s ‘find the time’ function.

Changes to our Privacy Policy

Our Privacy Policy may be updated from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (email notification).

Questions and suggestions

We tried to keep it as simple as possible. If you have any questions or suggestions, please contact us at

Terms of Service

(last updated on Dec 18, 2015)

This is an agreement between you (‘You’) and Whatson Planner B.V. (‘Whatson Planner’) the owner and operator of Whatson Planner services (collectively, including all content provided by Whatson Planner through the Whatson Planner App (‘Software’) and Whatson Planner Website, any updates and support services named hereafter: ‘Service’). By using the software, you acknowledge and agree to these Terms of Service and the Privacy Policy. If you choose to not agree with any of these terms, uninstall the software and do not use it in any manner whatsoever.

Grant of License

Subject to your compliance with the terms and conditions set forth herein, Whatson Planner hereby grants you a limited, non-exclusive, non-transferable, non-sub licensable license to install and use one copy of the Software on your mobile device for the sole purpose of accessing, opening and using the capabilities and services enabled via the Software. The Software and any revisions, modifications, enhancements and/or derivatives thereof are owned by Whatson Planner and/or its licensors and are protected under copyright laws and treaties.


The Software is licensed, not sold. This agreement only gives you some rights to use the software. Whatson Planner reserves all other rights. You may not: a) work around any technical limitations in the software, b) reverse engineer, decompile or disassemble the software, c) make more copies of the software than specified in this agreement, d) publish the software for others to copy, e) rent, lease or lend the software, f) delete or modify any attributions, legal notices or other proprietary designations in the Software or g) use the software for any commercial purposes or h) launch or use any automated system that accesses the Service in a manner that sends more request messages to the Whatson Planner servers in a given period of time than a human can reasonably produce in the same period.

Disclaimer of warranty

The Software is licensed ‘as-is’, ‘with all faults’ and ‘as available’. To the maximum extent permitted by applicable law, Whatson Planner disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Third party software

Any third party software that may be provided with the Software is provided under the terms of the license attached/linked thereto or, if no such license is attached, such third party software is provided AS IS. Whatson Planner is not liable for any losses or damages which may occur from the use of any third party software. The list of third party software included in the app is provided in the app: Settings > Help

Limitation of Liability

Under no circumstances and under no legal theory (tort, contract or otherwise), shall Whatson Planner or its licensors be liable to you or any other person for any indirect, special, incidental or consequential damages of any type including, without limitation, damages for loss of goodwill, business interruption, device failure or malfunction, loss of business profits, loss of data or business or financial information, procurement of substitute goods or services or any and all other personal or commercial damages or losses. You bear the risk of using the Service. The entire risk as to the quality and performance of the Service is with you. Should the Service be defective, you assume the entire cost of all necessary servicing or repair.

Intellectual Property Rights

The design of the Service along with the created text, scripts, graphics, interactive features and the trademarks, service marks and logos contained therein are owned by or licensed to Whatson Planner, subject to copyright and other intellectual property rights.

Updates and or upgrades.

The Services continuously improve, resulting in updates and/or upgrades of the Service with or without notification. At Whatson Planner’s sole discretion, Whatson Planner may notify you through a patch process, or by email, or website posting of such updates or upgrades available for download. Some updates/upgrades may be optional and some may be mandatory in order to operate the Software.

Compliance with Law

This Software is intended for use only in compliance with applicable laws. You undertake to use the Software in accordance with all applicable laws, including without limitation, all applicable export laws, restrictions and regulations and agree that you will not export, or allow the export or re-export of the Software in violation of any such laws, restrictions and/or regulations. You agree to the foregoing and represent and warrant that you are not located in, under the control of, or a national or resident of any restricted country.

Immediate Termination

Whatson Planner’s acceptance of your use of the Software is expressly made conditional on you assent to the Terms of Service. Without prejudice to any other rights, this Terms of Service and your right to use this Software automatically terminates if you fail to comply with any provision of this Terms of Service. Whatson Planner may terminate the license at any time with or without prior notice. You may terminate the license at any time by stopping your use thereof and un-installing the Software.

Change of the Terms of Service

Except for changes to this Terms of Service that affect your privacy, which shall be subject to your specific acceptance, your continued use of the Software, following any revision of the Software or this Terms of Service, constitutes your acceptance of any such changes.